| Customer Satisfaction |
| Finding PerforatedPaper.com |
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1.
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How did you find PerforatedPaper.com?
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2.
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What do you use PerforatedPaper.com for (activity, purpose)?
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3.
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Have you used another perforated or specialized paper company in the past?
If so, who?
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| Ease of Use |
Excellent
Average
Poor
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4.
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How would you rate PerforatedPaper.com in terms of finding, comparing, and selecting the products you want?
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5.
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How would you rate PerforatedPaper.com's ability to customize your perforated paper configuration?
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6.
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Was there anything confusing about the PerforatedPaper.com website?
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| PerforatedPaper.com Products |
Excellent
Average
Poor
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7.
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How would you rate the product selection of PerforatedPaper.com?
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8.
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What other products and services (for example, printing) would you like us to provide to meet your needs?
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9.
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How would you rate the features (size, color, type of paper, information to add, ability to customize)?
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10.
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What can we do to improve our product features?
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11.
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How do you feel about the prices of our products?
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12.
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How do you rate our product quality?
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13.
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What can we do to improve product quality?
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Processing and Shipping
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Excellent
Average
Poor
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n/a |
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14.
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Overall, how does PerforatedPaper.com do in processing and shipping your order?
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15.
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How important is fast turnaround time on your paper?
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16.
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Do you have any suggestions for improving the processing and shipping process at PerforatedPaper.com?
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Customer Support
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Excellent
Average
Poor
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n/a |
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17.
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How well do we solve problems and support you as a customer?
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18.
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In customer support, what else can we do to improve our service to you?
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