Frequently Asked Questions

FAQ Sections


What determines the price of an order of perforated paper or card stock?

Type of paper chosen, quantity, and configuration. Each of these are a factor in determining the price. The more you order, the better price per sheet you receive. Please click on configuration and paper type to get pricing. If you need assistance, please call 1-888-509-1233.

Do you offer a Non-Profit discount?

Yes, we offer a 10% discount to Non-Profits on all perforated paper orders. Please call customer support at 888-509-1233 to assist you with your discount. Please provide your Federal Non-Profit ID 9-digit number.

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Shipments and returns

Can I purchase pre-perforated paper so I don't have to wait for the 3 business day processing time?

No, we do not carry an inventory of perforated paper. We perforate our papers and card stock as we receive each order. For this reason it is not possible to order pre-perforated paper to avoid the processing time for your order. Standard processing time for perforated paper orders is at least 3 business days with options available to expedite the order.

Do you take returned perforated paper?

We custom perforate each order as it comes in. The paper we stock is not perforated. Each order we receive at is a custom order for each of our valued customers. In order to keep our prices low and allow you the choice of many paper colors, weights, and perforation configurations, we perforate just to your specifications after you place your order. For that reason, we cannot accept product returns or allow an order to be canceled after the paper has been perforated.

If for some reason you do not want to use the perforated paper you have received, please phone us at 1-888-509-1233. As you can imagine, shipping paper is expensive, so we ask you to consider recycling the paper. We hope you understand and appreciate the flexibility this allows you when ordering.

Is it possible to order a small number of several paper types each with the same perforation layout?

The minimum quantity of sheets that we currently perforate is 250 for card stocks and 500 for bond weight paper.

When ordering different papers with the same configuration online, the website will recognize the same perforation format and adjust the price to give a volume discount based on the total number of sheets.

What should I expect to find when I open the box that my order was shipped in? orders are shipped in boxes that include both the product that was ordered as well as a bill of lading or a receipt that lists the items that should be found in the box.

Each ream of perforated paper is individually shrink wrapped and carefully packaged.

We work hard to ensure that every package is shipped to arrive in the same condition that it leaves our facility. If your shipment is damaged during transit, please contact us immediately and we will work to correct the problem.

How long will it take my order to arrive once it has shipped?

After your order is processed we will ship it to you using the method that you select during the checkout process.

Shipping costs vary depending on the weight of the order and which shipping method you choose. To view a price for each shipping option, add the item to your shopping cart. When you are viewing the item in your shopping cart there is a box directly under the contents of your cart that asks for a zip code to estimate shipping. Enter your zip code and hit the button and the page will then generate a popup window that displays the different shipping options and their costs. This tool is also available on the different product pages next to the field that allows you to select quantity.

Ground Shipping can take 3-6 business days to arrive. Note the estimated arrival date once you have entered your zip code.

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Our perforations

Can you perforate circles or rounded corners into your perforated paper or card stock?

No, our perforations run in a straight line from one edge of the paper to the other. We do not offer dye cuts or partial perforations.

Do you offer hole punching or hole drilling on your perforated paper orders?

No, we do not offer hole punching or hole drilling services.

Is it possible to order paper that has been folded, scored or creased instead of or in addition to perforated? does not offer any scoring, creasing, or folding on any of our papers.

Do you perforate 3 part paper or carbonless paper?

No, we are not able to perforate this type of stock.

Do you have adhesive labels that you perforate?

We do not perforate on any type of adhesive label or adhesive stock.

Can you perforate a piece out of the bottom corner of the paper so that I have a small tear out card?

No, that would be a partial perforation. Our perforations run in a straight line from one edge of the paper to the other.

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Our papers

What paper sizes and weights are available? What colors are offered? offers letter and legal size paper. These are available in bond and card stock weights, in a variety of colors. View the available papers here.

Are lighter papers suitable for printing raffle tickets and other forms that require a stub?

In general we suggest using heavier papers for applications such as tickets. The average office paper is a 20 lb Bond Paper (75 gsm - grams per square meter). In comparison, we generally print tickets on a 110# Index (200 gsm) or heavier when we are printing our own tickets. For a complete comparison of papers and their weights, please use our paper conversion chart.

Are all of your papers compatible with laser printers?

Most of our papers are laser compatible. Every printer is different, so we do suggest you test our papers if you are not sure.

We also offer a sample packet that we can send to you. The packet contains samples of one sheet of every paper we offer, along with color swatches so you can see the different weights and colors of our paper. This allows you to test the sheets in your printer. The samples are randomly perforated so you may see the quality of our perforations. If you are interested in receiving a sample packet, please email your mailing address to

If I have a special type of paper I want to send you, will you perforate it for me and ship it back?

No, we do not perforate paper from outside sources. The only paper we perforate is the paper that we receive from our supplier.

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Contact information

How do I contact the CEO of Directly?

To contact the CEO of directly, please send an email to by clicking on the email address. Please do not change the subject line of the email as this will help ensure that your message is not thrown out by our spam filters.

No one else will see your email. We value the thoughts of our customers so please do not hesitate to let us know what we could be doing to serve you better. Thank you for taking the time to contact us.

I cannot find the answer to my question on your website, how do I contact Directly?

If you cannot find an answer here, the next step is to contact us directly. This can be done by sending us an email at

Our postal address:
P.O. Box 6934
22 South Central Avenue
Harlowton, MT 59036

Placing an order? Call (888) 509-1233.

Sending a fax? (406) 632-4781.

Calling for support? (888) 509-1233.

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