- Can I purchase pre-perforated paper so I don't have to wait for the 3 business day processing time?
No, we do not carry an inventory of perforated paper. We perforate our papers and card stock as we receive each order. For this reason it is not possible to order pre-perforated paper to avoid the processing time for your order. Standard processing time for perforated paper orders is at least 3 business days with options available to expedite the order.
- Do you take returned perforated paper?
We custom perforate each order as it comes in. The paper we stock is not perforated. Each order we receive at PerforatedPaper.com is a custom order for each of our valued customers.
In order to keep our prices low and allow you the choice of many paper colors, weights, and perforation configurations, we perforate just to your specifications after you place your order.
For that reason, we cannot accept product returns or allow an order to be canceled after the paper has been perforated.
If for some reason you do not want to use the perforated paper you have received, please phone us at 888.509.1233.
As you can imagine, shipping paper is expensive, so we ask you to consider recycling the paper.
We hope you understand and appreciate the flexibility this allows you when ordering.
- Is it possible to order a small number of several paper types each with the same perforation layout?
The minimum quantity of sheets that we currently perforate is 250 for card stocks and 500 for bond weight paper.
When ordering different papers with the same configuration online, the website will recognize the same perforation format and adjust the price to give a volume discount based on the total number of sheets.
- What should I expect to find when I open the box that my order was shipped in?
PerforatedPaper.com orders are shipped in boxes that include both the product that was ordered as well as a bill of lading or a receipt that lists the items that should be found in the box.
Each ream of perforated paper is individually shrink wrapped and carefully packaged.
We work hard to ensure that every package is shipped to arrive in the same condition that it leaves our facility. If your shipment is damaged during transit, please contact us immediately and we will work to correct the problem.
- How long will it take my order to arrive once it has shipped?
After your order is processed we will ship it to you using the method that you select during the checkout process.
Shipping costs vary depending on the weight of the order and which shipping method you choose. To view a price for each shipping option, add the item to your shopping cart. When you are viewing the item in your shopping cart there is a box directly under the contents of your cart that asks for a zip code to estimate shipping. Enter your zip code and hit the button and the page will then generate a popup window that displays the different shipping options and their costs. This tool is also available on the different product pages next to the field that allows you to select quantity.
Ground Shipping can take 3-6 business days to arrive. Note the estimated arrival date once you have entered your zip code.
- What paper sizes and weights are available? What colors are offered?
PerforatedPaper.com offers letter and legal size paper. These are available in bond and card stock weights, in a variety of colors. View the available papers here.
- Are lighter papers suitable for printing raffle tickets and other forms that require a stub?
In general we suggest using heavier papers for applications such as tickets. The average office paper is a 20 lb Bond Paper (75 gsm - grams per square meter). In comparison, we generally print tickets on a 110# Index (200 gsm) or heavier when we are printing our own tickets. For a complete comparison of papers and their weights, please use our paper conversion chart.
- Are all of your papers compatible with laser printers?
Most of our papers are laser compatible. Every printer is different, so we do suggest you test our papers if you are not sure.
We also offer a sample packet that we can send to you. The packet contains samples of one sheet of every paper we offer, along with color swatches so you can see the different weights and colors of our paper. This allows you to test the sheets in your printer. The samples are randomly perforated so you may see the quality of our perforations. If you are interested in receiving a sample packet, please email your mailing address to firstname.lastname@example.org.
- If I have a special type of paper I want to send you, will you perforate it for me and ship it back?
No, we do not perforate paper from outside sources. The only paper we perforate is the paper that we receive from our supplier.